- The Beryl Institute Patient Experience Conference, Denver, CO. The Empathic Concierge: Why Personal Connections Matter presented with Robin Parry, Concierge, Magee Rehabilitation Hospital, March 21, 2017
- Annual Competency Fair at Magee Rehabilitation Hospital, Philadelphia, PA, Defining The Patient Experience, October 23-25, 2015
- State Conference of the Pennsylvania Society of Directors of Volunteer Services In Healthcare, Inc., State College, PA, Staying Linked In: Effective Use of Today’s Workplace Technology, October 17, 2014
- 2nd Annual National Summit on Safety and Quality for Rehabilitation Hospitals, Arlington, VA. On the PAC Track: Utilizing a Patient and Family Advisory Council in a Rehabilitation Setting, July 22, 2014
- Tuttleman Family Foundation Guy Fried Educational Seminar, Wilkes Barre, PA. Best Practices for Creating and Sustaining Exceptional Patient Satisfaction, November 15, 2013
- Conference of the Delaware Valley Association of Volunteer Administrators, Haverford, PA. Technology Roundtable Discussion Facilitator, May 17, 2013.
PROFESSIONAL DEVELOPMENT AND VOLUNTEER SERVICE
- Pennsylvania Society of Directors of Volunteer Services In Healthcare, Inc. (2010-Present) – Active member, serving as State Vice President and Eastern Chapter President Elect in 2015; Secretary 2012 -2014; member of the planning committee for state member conference in 2012 and co-chair for state conference in 2015.
- Delaware Valley Association of Volunteer Administrators (2010-Present) – Active member, web editor.
- Crucial Conversations Training (2012)
- Online Media Boot Camp (2009) – Received scholarship for a full-day online media workshop.
- Philadelphia NetSquared’s NetTuesday (2008-Present) – Attend monthly gatherings of non-profits and activists, tech leaders and funders, and others interested in using technology for social change.
- MANNA’s Workplace Safety Committee (2004-2009) – Employee led group that identified and resolved safety issues and concerns at the organization (Committee Chair).
- William Way LGBT Community Center, Philadelphia, PA (2010-Present) – Board Co-Chair (2017); Board Member (2015-Present) Resource Development Committee, website support.
- Philly AIDS Thrift (2013-Present) – Board Member; Strategic Plan Committee Co-Chair (2016-Present)
- LGBT Elder Initiative (2014 – 2015) – CRM and volunteer management consult
- National Liberty Museum Annual Glass Now Auction (2001-Present) – Live auction set-up of glass art, volunteer during event and help coordinate auction check-out.
RECOGNITIONS AND CERTIFICATE PROGRAMS
- 2014, Honored as a Member of the Homecoming Court, William Way LGBT Community Center
- 2012, Reach for Tomorrow President’s Award, Magee Rehabilitation Hospital
- 2010, Villanova University and Association of Fundraising Professionals – Fundamentals of Fundraising (received scholarship).
- 2009, United Way of Southeastern Pennsylvania – Emerging Leaders Program (one of 15 local upcoming professionals accepted into the inaugural year of the program).
- 2009, Temple University, Philadelphia, PA – Certificate in Website Design (basic HTML and Dreamweaver)
- MS Office Suite, Adobe Creative Suite (CS3); Prezi, iMovie and YouTube
- Kronos Timekeeper and Advanced Scheduler
- Donor and volunteer management software platforms (eTapestry, Salesforce, Greater Giving, Razoo, Volgistics)
- Word Press and Google Sites, Social Media (Facebook, Twitter, Pinterest); content management web platforms